Frequently Asked Questions (FAQs)
Orders & Processing
How long does order processing take?

All orders require 2–3 business days for T-shirt printing and processing after payment confirmation.
How long does delivery take?

After processing, delivery usually takes an additional 4–6 business days depending on your location and courier availability.
Can I cancel my order?

Yes, orders can only be canceled before printing or shipping has started. Once the order has been dispatched, cancellation may not be possible.
How can I track my order?

Once your order is shipped, tracking details will be sent to your registered email or phone number.
Shipping
Do you ship across India?

Yes, RYMY currently ships across India.
Do you offer express shipping?

Express shipping may be available depending on your location and courier availability during checkout.
What happens if my order is delayed?

Delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, or other logistical issues. If your order is significantly delayed, contact us at support.rymy@gmail.com
Returns & Refunds
Can I return my product?

Returns are only accepted for:

  • Damaged products
  • Wrong items received
  • Manufacturing defects
How many days do I have to request a return?

Return requests must be made within 7 days of delivery.
Can I return a product because of size issues?

Please check the size chart carefully before ordering. Returns or refunds for incorrect size selection may not be accepted.
How do I request a return or exchange?

Email us at support.rymy@gmail.com with:

  • Your order number
  • Photos/videos of the issue
  • Reason for return
How long do refunds take?

Approved refunds are typically processed within 7–10 business days to the original payment method.
Products & Quality
Will the product look exactly like the website images?

We try our best to display accurate colors and designs, but slight variations may occur due to screen settings, lighting, and the printing process.
Are your T-shirts printed after ordering?

Yes, most RYMY products are printed after the order is confirmed to maintain quality and uniqueness.
Are the products washable?

Yes. For longer print life, we recommend:

  • Cold wash
  • Wash inside out
  • Avoid direct ironing on prints
  • Do not bleach
Payments
What payment methods do you accept?

We may accept:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
Is my payment secure?

Yes. Payments are processed through secure third-party payment gateways.
Contact & Support
How can I contact RYMY?

Store Name: RYMY
Email: support.rymy@gmail.com
What are your support timings?

Our support team typically responds within 24–48 business hours.